12134 Tree Haven Ave • Gibsonton, FL 33534

Phone 954.854.9440 •E-mail rlblakem@yahoo.com

Reginald Blakemore

 

OBJECTIVE

To obtain an OSP position in the telecommunication industry

 

QUALIFIED BY

Knowledge of all windows operating systems including Windows 7 pro,windows 8. Hands on operation

Of all fibers Cisco system, and Fios, Titan dacs, Avanex system, AS400, Radio Detection, Vivix equipment,GPR(ground penetrating radar)And Tellabs System.

 

 

 

ACHIEVEMENTS

Managed planning and mapping needs of telephone, fiber, electric and cable companies

Some of the companies were Fpl ,Xo communication, and Verizon.

 

Aug 2013-Present

Field service inspector

Linderlake

Complete as-builds and track labor hours and cost of materials for all contract projects. Manage and maintain schedules and costs for current construction projects. Inspect and coordinate ongoing projects . Develop and revise contract specifications. Report observations and note contract deviations to client’s Field Manager.• Work closely with Field Manager and Design-Builder’s inspectors • Prepare daily reports of field observations • Verify quantities, contract change requests, and installation drawings • Support and coordinate with client’s engineering, operations, and safety departments as needed

 

 

Sept 2012- Nov2012

Supervisor of Elections

IT Support – Contractor

Set up all phones, printers and networks for elections.

       Install, diagnose, repair, maintain, and upgrade all hardware and equipment while ensuring optimal        workstation performance.    

 

Feb 2005 – Dec 2011

Stake Center Locating

OSP Tech

       Locate existing copper, cable, telephone, electric, fiber and fiber joints, type and size of fiber

      optic cables.            

Deal with "make ready" items that include relocation of lines, equipment, additional routes, environmental changes..

Identify premise entry locations Install premise equipment, Connect fiber to premise equipment and turn up services, i.e. telephone, data transit and Internet access,

Monitor construction: above and below ground. Located underground utilities also fiber splicing Created fiber damage reports in addition to daily paperwork/tracking. Tracked and monitored orders in proper system.

Worked in an unsupervised environment; experienced in training, prioritizing and managing workload.  Used expertise and direct contact with contractors/customers/sales reps which resulted in maintaining good customer relationships and ensured current and future revenue

 

Jul 2004 – Jan 2005

Voiceglo

Voip Tech

VoIP experience (H 323, SIP, RTP) in troubleshooting service / customer issues and coordinating testing / turn up of Ds0, Ds1 and Ds3 service with customers. Help customers install the hardware and software on their computers

 

 

July 2003-July 2004                          Techion Communication                   Tamarac, Fl                                

                                              

   Responsible for inbound calls From American Express Card Members, Who are calling in to cancel their existing cards. Also responsible for also letting the members know the features and benefits of their existing cards, and try to retain the Member to their existing card, or a new card that better fit their lifestyle

                                          

September 2002                              Toshiba Business Solutions                 Deerfield Beach, Fl

June 2003                          

  Responsible for inbound and out bound calls, of customers who had questions about their 

Maintenance contracts and billing issues, and responsible for all sales and renewals of

Toshiba copiers and faxes

 

November 2000                              Voice Stream Wireless            Miami, Fl

May 2002  

Responsible for delivering excellent customer service and sales satisfaction skills as I increase new business. Meet /exceed sales goals and maintain merchandising standards. Troubles shoot problems with customers’ phone, and Billing issues.

                                                                            

Aug 1996 – March 2001

Mci -WorldCom

Telecom Tech ll

Responsible for the installation, monitoring, testing, and maintenance of telecommunications / associated electronic equipment, wiring per specification and operational procedures in technical facilities. Tests, diagnoses and adjusts failures of EPG Switchgear and UPS systems. Repairs or replaces defective parts on EPG Switchgear and UPS systems. Disassembles components and properly cleans and inspects parts. Inspects components to insure maximum parts are at working standards. Operated and maintained company vehicles and equipment.

Performed testing and diagnostic procedures on equipment according to published equipment standards.  Assembled, installed and tested transmission equipment channel banks. Installed routers, bridges, multiplexers, concentrators, etc.

Designed circuits using Circuit Inventory System; created ASR and verified that all fields were accurate for LEC.  Tracked, received and verified FOC and DLR from LEC. Scheduled orders for installation. Monitored status and managed first-level escalations.

Responded to all inbound ACD calls and/general research requests to resolve customers issues.  Aggressively took ownership of tasks assigned by management to improve customer service.

 

 

 

 

Education

Aug 1986-May1989

Oklahoma Jr.College

 

Aug 1989-May-1991

Oral Roberts Univ